Document upload issues

Our engineers have resolved the issue and we are now monitoring the situation, numerous tests have shown success.

Please use your support chat service to report any issues you experience.

Thank you for your patience.

The document loading issues are continuing to be worked on by the tech team.

I will provide further updates as we progress to a solution.

The document loading issues are ongoing and continued to be worked on by the tech team.

I will provide further updates as we progress to a solution.

The document loading issues are ongoing and continued to be worked on by the tech team.

I will provide further updates as we progress to a solution.

I can confirm that our service provider is still experiencing issues with uploading documents, which continue to impact Sense.

The engineering team is continuing work to establish the root cause of the issue.

Our engineers have resolved the issue and we are now monitoring the situation , please use your support chat service to report any issues you experience

Thank you for your patience

I can confirm that our service provider is still experiencing issues with uploading documents, which continue to impact Sense. Our engineers will continue to resolve the issue.

Apologies for any inconvenience caused for users looking to add documents currently. We are seeing inconsistencies in the uploading of the documents, you may find it does not complete and continues to spin.

At the minute we're not seeing anything obvious that is causing the issue to be intermittent.

We have seen by cancelling (Top Left) and trying again it can show success.

We are continuing to work for a resolution and will provide further regular updates.